At Oukhod Express, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or place an order for doorstep delivery of medicines.
1. Information We Collect: When you use our website or place an order, we may collect the following information: – **Personal Information:** Name, phone number, delivery address, email address. – **Order Information:** Items ordered, quantity, payment details (securely processed), delivery preferences. – **Technical Information:** Device type, IP address, browser type, and other anonymous usage data.
2. How We Use Your Information: We use the information we collect for the following purposes: – To process and deliver your medicine orders. – To send order confirmations, delivery updates, and customer support communication. – To improve our website and services. – To comply with legal and regulatory requirements.
3. Delivery Policy: We offer **doorstep delivery** within a **5 km radius** of our service locations. – Orders **above Rs. 500** are eligible for **free delivery**. – Orders **below Rs. 500** will incur a **delivery charge of Rs. 40**. – Estimated delivery times will be provided at checkout and may vary based on location and availability.
4. Data Protection: We implement strict security measures to protect your personal data, including: – SSL encryption for secure transmission of information. – Restricted access to personal data. – Secure payment processing via trusted third-party providers.
5. Sharing of Information: We do **not** sell or rent your personal information. Your data may be shared with third-party service providers only for purposes like delivery or payment processing, and only to the extent necessary.
6. Your Choices: You have the right to: – Access the personal data we hold about you. – Request corrections or deletion of your information. – Opt out of promotional emails or notifications. To make any such request, please contact us at **contact@oukhodexpress.com**.
7. Changes to This Policy: We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. — **For any questions regarding this policy or our practices, please contact:** 📧 Email: support@oukhodexpress.com 📞 Phone: +91 70864 20886 🌐 Website: www.oukhodexpress.com